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Why Modern Voice Solutions Matter

Traditional phone systems are expensive, rigid, and disconnected from your digital workflow. In a hybrid world, your team needs a reliable, flexible, cloud-based communication platform that integrates with how they work. Our Voice Solutions — built around Microsoft Teams Calling and Webex — provide secure, scalable, and feature-rich telephony tailored for the modern business.

  • Reliable Wireless Coverage
  • Elimination of Dead Zones
  • High-Speed Connectivity
  • Secure Access Points
  • Scalable Network Design
  • Enterprise-Level Performance

1

Cloud-Based Calling with Teams or Webex

Turn Microsoft Teams or Webex into a fully featured business phone system with direct routing or cloud PSTN integration.

  • Microsoft Teams Calling
  • Webex Cloud Calling
  • Direct Routing Support
  • Cloud PSTN Integration
  • Carrier-Grade Voice Quality
  • Global Calling Capabilities

2

Simplified User Experience

One app for chat, meetings, and calls — no more switching between platforms or managing separate phone systems.

3

Enterprise-Grade Features

Auto-attendants, call queues, voicemail-to-email, hunt groups, call recording, and more — all managed in the cloud

  • Auto-Attendants: Route calls through custom menus
  • Call Queues: Manage hold times and caller flow
  • Voicemail-to-Email: Send messages directly to inboxes
  • Hunt Groups: Distribute calls across multiple users
  • Call Recording: Record conversations for compliance or training
  • Cloud Management: Configure everything from a single dashboard

4

Bring Your Own Numbers (Porting Support)

Keep your existing numbers and port them to your new VoIP solution without downtime or confusion.

5

Remote & Hybrid Work Ready

Users can make and receive business calls from any device — desktop, mobile, or browser — with a consistent experience.

6

Advanced Call Analytics

Gain insights into call volumes, response times, missed calls, and user adoption to optimize communication workflows.

  • Call Volume Tracking: Monitor daily and peak call usage patterns
  • Response Time Metrics: Evaluate how quickly calls are answered
  • Missed Call Reports: Identify gaps in availability and coverage
  • User Adoption Insights: Understand platform usage by team
  • Performance Dashboards: Visualize data across departments
  • Exportable Reports: Share analytics with stakeholders

7

Seamless Integration with Microsoft 365

Use Teams Calling with your existing Microsoft 365 environment for unified identity, calendaring, and collaboration.

8

Webex Calling with Cisco Backbone

For clients preferring Cisco, Webex Calling offers a global, secure, enterprise-grade platform with exceptional reliability.

9

Flexible Licensing & Support

We help you choose the right licensing model (Microsoft, Cisco, SBCs, SIP trunks) and manage the end-to-end deployment.

  • Microsoft Licensing: Guidance on Teams Phone and add-ons
  • Cisco Webex Licensing: Plans for Webex Calling and integrations
  • SIP Trunking: Carrier options for VoIP and PSTN access
  • Session Border Controllers: Secure connectivity and compliance
  • Managed Deployment: Full setup from design to go-live

Make the Move to Smarter Business Calling

Whether you're switching from legacy phone systems or upgrading your collaboration stack, we’ll make it seamless.

Contact Us to Discuss Your Project

Why Choose Us

Partner with us for reliable, expert-driven IT support that delivers:

  • Proactive, 24/7 Monitoring
  • Certified Experts (Cisco, Microsoft, Fortinet)
  • Personalized Support — No Tier-1 Runaround
  • Scalable Solutions, Local Presence in both
    Canada and the USA